"Where could I work and feel like I was on vacation everyday?" That's the question that led Abby Lapointe to Hawaii, and her position as an agent with Hawaii Aloha Travel. Hawaii won out as a destination over the many countries throughout the world where Abby has traveled.
Abby's degree in Wildlife Biology and Environmental Science is the result of a university career that began in Canada and concluded in Australia — although she is a native of Vermont. That educational experience melded a love of the outdoors, of animals (hence her photo friend) and of travel that continues. "I've always been a traveler," Abby says. Before landing in Hawaii, she traveled through Asia and lived on a beach in Thailand for a year.
Abby uses her experience as a traveler now to do the same planning for other people. Her favorite thing? "I love booking cruises for people," Abby says. "For first time travelers, a cruise of the four main islands lets you get a whole taste of the islands, a little of everything." True to her love of being on the water, Abby is an active paddler for the Lanikai Canoe Club and she sails with her significant other on his boat.
In addition to being a cruise specialist, Abby loves focusing on return clients. "A lot of my business is referrals — bringing people back out to Hawaii. I love it when I book a honeymoon for a couple and they return for an anniversary or bring along parents, friends and family." Developing a long-term relationship with her clients allows Abby to remember what they have already experienced, what they enjoyed, and make suggestions of what to try next. "I try to focus on making good relationships, to keep it in the family, Abby says. "That way I know what they would like."
Living in Hawaii allows Abby to feel like she is on vacation and her work lets her share that feeling with others: "I love to travel and I love to make people happy. We live in paradise! My job is making people happy every day."
July 31st, 2010